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“Get a Personal Trainer for Your Computer!”©

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If you think about it, the most successful relationships you have in life are those where you have some sort of “chemistry” with another.  You share the same philosophy and values.  You can effortlessly communicate.  You can easily establish trust.

So here it is - the dreaded “About” page - in most cases filled with puffery and self-promotion.  Everyone hates those sites where businesses claim that “they’re the best in the entire universe!!”.  On the other hand, would you hire someone who claims to be merely “adequate” but, perhaps, makes up the difference with enthusiasm?  Probably not.  So what follows are some actual reasons why we think we’re superior:

10 GREAT REASONS TO USE US:

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We’re a full-service computer organization which can DESIGN, BUILD, REPAIR, NETWORK, CABLE, PROGRAM and INSTRUCT computers for you, as well as make telephone and fax repairs.  This includes PCs and MACs as well as CELL PHONES, SMART PHONES AND ELECTRONIC DEVICESAnd, unlike many computer consultants, we do ALL the work for your network, from designing the network, then running the cable, to building and setting up the computers, installing the network and training about its use. No blaming third parties for service failures because we do the whole job!

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Virtually all of our work is performed ON-SITE, at your home or office.  No dismantling and reconnecting your equipment for service, no problems with “it worked at the store, it must be your on-site setup”.  Upon arrangement, we can service your computer REMOTELY, using   teamviewer logo.  Only major repairs are performed in shop and, even then, overnight if possible.  And there’s no charge for pick-up and delivery.

We’re punctual, courteous and always maintain communication before, during and after the service.  We use  Android logo 2  mobile services to keep in constant communication to maintain our schedule and follow-up.

You’ll almost always get the SAME TECHNICIAN to service your business - we’ll know your system’s history and won’t have to reinvent-the-wheel each time we provide service.

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We specialize in small business and home business (“SOHO”) computers and systems.  We are especially experienced in business, accounting and office software solutions.

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We arrive with a full inventory of equipment (routers, switches, hubs, devices, drives, etc.) and equipment (test, cabling, telephone, electrical, etc.) to perform the required work without scheduling multiple service calls.

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We are not openly or indirectly connected with any specific computer manufacturer, like many stores, but we owe our allegiance strictly to our clients and recommend only what is best for them.

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We seek to make our reputation on the basis of our knowledge, experience and productivity, not by berating or minimizing the products or services of other providers.  There are lots of good computers and consultants out there, and it’s up to you to select one that combines the cost, expertise and personality that you feel comfortable with.

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We LISTEN to the needs of our clients, then impartially suggest solutions specific for their requirements.  Naturally, we fully WARRANT all of our work.  We usually FOLLOW UP within 48 hours to make sure you’re happy; if not, we’ll usually correct any problems we’ve caused free of charge.  We won’t abandon you just because of a difficulty; it’s our job to solve your problems.

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Once you’re a client, we provide free telephone and e-mail consultation, answering any short questions you may have that don’t require a service call.

For an expanded listing of our BUSINESS SERVICES, please click HERE...

For a discussion about our PERSONAL AND GROUP TRAINING SERVICES, please click HERE...

COMPUTER SALES:  For information about custom built computers, Toshiba and other brand laptops and other hardware, please click HERE.

For REFERENCES from satisfied customers, please click HERE.

credit cards accepted

CASH, CHECK AND CREDIT CARDS ARE ALL ACCEPTED FORMS OF PAYMENT!

EVEN MORE IMPORTANT:

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We’re not connected to only one distributor.  We don’t openly or covertly recommend or supply the products or solutions of only certain hardware or software providers, or accept “spiffs” even if we don’t work on commission, like the “big box” stores often do.

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We’re not a “one trick” type of consultant, providing essentially the same solution to each of our clients.  All of our work is custom, and depends entirely on the needs of our clients.

We’re not a part-time or temporary business.  We are available virtually 24/7/365.  We return your calls promptly.  We always appear on time to our scheduled appointments, listen to you, perform the work as requested and at the cost quoted to you, and then guarantee our work.  And we check back with you after the work has been completed to make sure you are completely satisfied.

We’re not a referral or outsourcing service.  We do virtually all of our own work.  We are almost completely vertically integrated - If you need your computers networked, for example, we will design your network, install the cable and connectors, set up the computers, set up the network, test it, provide you with a map and instruct you in its use.  No need for separate electricians, technicians and network types and instructors.  We do it all from start to finish.

We’re not omnipotent. We don’t know everything, although in 30 years, we’ve seen a lot.  Beware anyone who tells you that they're an expert in everything.  That’s impossible.  If there is something we don’t know the answer to, we’ll find the answer for you.  We have a large network of independent contractors who work for us, as well as many excellent industry associations.

We’re not big.  You’ll always get the same person for service, usually the owner.  We’ve got your history, don’t have to reinvent the wheel each time we service your computer.  But we’re large enough to provide same-day service in most instances.

PCs & MACs

INSTRUCTION

DESKTOPS, LAPTOPS

TABLETS, E-READERS

REPAIRS

REMOTE SERVICE

UPGRADES

HARD DRIVE CLEANUP

NEW COMPUTER SALES

REBUILT COMPUTERS

VIRUS REMOVAL

SPYWARE REMOVAL

TROUBLESHOOTING

SETUP & INSTALLATION

INTERNET

E-MAIL

CABLE, DSL, FIOS, SAT

NETWORKING

SERVERS

WIRELESS

CABLING

TELEPHONE/CELLS

VoIP

WEB DESIGN & HOSTING

GRAPHIC DESIGN, LOGOS

DIGITAL PHOTOGRAPHY

BUSINESS PLANS

AD PLANS

SPREADSHEET DESIGN

DATABASE DESIGN

POWERPOINT

ACCOUNTING

POINT-OF-SALE

MEDICAL, DENTAL

LEGAL

MANUFACTURING

SECURITY

DATA & SYSTEM BACKUP

STORAGE

DISASTER RECOVERY PLANS

EMERGENCY SERVICE

DATA TRANSFER

JUST PLAIN HELP!

COMPUTER COACH and its small business affiliate COMPUTERS AT WORK are owned by Joe Kelly, who is the Principal.  Mr. Kelly has over thirty-five years experience with all types of computers, operating systems and software, the last twenty-three of which have been right here in Sarasota, Florida.  He brings a hands-on, plain-English view of computers to individuals and especially small businesses as the result of his education and experience in both business and law, in addition to computers.  Mr. Kelly has lectured, published and trained both individuals and groups about business and accounting software, written a computer column for The Sarasota Business Examiner, appeared on WTMY and Computer Connections radio programs as a computer commentator, and appeared before many local groups speaking about computers, in addition to personally writing and publishing this website.  And he’s written virtually every word of this website.

The mission for Computer Coach is to provide first-class computer services at a fair charge, encouraging repeat business.  We’re professionals:  We set and keep appointments on time (we call if we’re delayed more than 15 minutes), perform work completely as promised without return trips, honor our quote and call back to make sure you’re happy with our service (if not, we correct any problems at no cost to you).  It’s our goal to be YOUR trusted computer consultant.

CLICK HERE TO CONTACT US BY PHONE OR E-MAIL, OR TO SCHEDULE AN APPOINTMENT RIGHT NOW.

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Over the past 30 years, we’ve installed, networked, repaired and connected virtually all makes of computers and peripherals, PCs and MACs, many of which don’t even exist today (think: Osborne, Kaypro, Commodore, Micron...; see OLD COMPUTERS for a stroll down memory lane).  Still, you’ll probably find your brand mentioned below, among those computers we see every day:

Asus logo
Xerox logo

Among the many major software providers, we are expert at:

peachtree acctg
Norton logo
Windows 10 logo
Windows 8

And we have set up and repaired almost all internet, VoIP and remote desktop providers for this area:

itunes_logo
iPad logo
ipod logo
teamviewer logo
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